1. Conclusion of a contract

1.1 The offers on our website or in our brochures are non-binding. By clicking the button “book with obligation to pay” or with a comparable wording, you offer us a binding conclusion of the travel contract. In principle, booking is only possible online via the homepage. The contract is concluded upon acceptance by us. Acceptance, for which no special form is required, takes place by sending the booking confirmation and the invoice. 1.2 Please check the booking confirmation you received. In the event that the content of the booking confirmation deviates from the content of your booking and we inform you of these changes, the contract will be concluded on the basis of this new offer if you declare your acceptance to us within a period of 10 days. Acceptance can also be declared by paying the deposit or the travel price.

1.3. The organizer points out that according to the legal regulations for package travel contracts according to § 651 a and § 651 c BGB, which were concluded at a distance, there is only the statutory right of withdrawal and termination, in particular the right of withdrawal according to § 651 h BGB . A right of revocation exists, however, if the contract for travel services according to § 651 a BGB has been concluded outside of business premises, unless the oral negotiations on which the contract is based were based on the previous order of the traveler; in the latter case there is no right of withdrawal.

2. Payment methods

Payment modalities and delivery of the travel documents

2.1. After the conclusion of the contract, a deposit of 25% of the travel price is due immediately. The remaining payment is due 6 weeks before departure.

2.2. When booking eight days or more before departure, payment can be made in cash or by bank transfer. Item 2.1. Applies to the due date in any case, even if the payment is made in cash. If the payment of the travel price is not due at the due date and the organizer has to assume non-participation despite a reminder of the travel price and no proper cancellation is made, the organizer is entitled to charge actual additional costs (e.g. cancellation fees for accommodation, vehicles, equipment, etc.) etc.) to charge the customer by way of compensation. In this case, a flat rate of 100 euros will be charged to cover the additional costs in addition to the actual additional costs.

2.3. After full payment has been received, the travel documents will be sent by e-mail to the e-mail address given at the time of booking. If contrary to the provision in 2.1. initiates a late payment of the travel price and the organizer had to assume a non-participation, this payment has no debt-discharging effect. The organizer will try to enable participation despite late payment of the travel price; there is no legal entitlement to participation.

2.4. If the customer receives an invoice and confirmation directly from the organizer, payments with a debt-discharging effect are to be made exclusively to the organizer.

2.5. If a travel service is offered and booked as a package tour (more than one type of travel service) in accordance with Section 651a of the German Civil Code (BGB), the organizer can make payments or advance payments on the travel price - in particular in accordance with Section 2.1. until 2.3. - and, with the exception of the provision in Section 2.6, only request this if there is effective insolvency protection and the customer has been given the security certificate from an insurer or the promise to pay from a credit institution with the name and contact details of the customer money insurer in a clear, understandable and highlighted manner. The organizer then secures the customer funds according to § 651 BGB.

2.6. The organizer has not concluded a separate customer money insurance contract for contracts for accommodation services without additional travel services (e.g. hotel only, holiday home only, holiday apartment only), which are not subject to package travel law by law. When booking an accommodation service without additional travel services, it is not necessary to issue a security certificate to accept payments on the travel price. This also applies to other travel services if no more than one type of travel service is offered according to § 651a BGB.

3. Services, changes in services and prices

3.1. The scope of our contractual services results from the respective travel descriptions and the information referring to this in the booking confirmation / invoice.

3.2. Changes or deviations from the travel description that become necessary after the conclusion of the contract are permitted, provided that they have not been brought about by us in bad faith and that the changes and deviations are not significant and do not affect the overall design of the booked trip. 3.3. If essential services cannot be provided or if they change, we will immediately notify you of the changes in a suitable manner (e.g. e-mail, SMS, voice message), provided that we can and the changes are not just minor. If necessary, we will offer the traveler a free rebooking or a free cancellation.

3.4. In the event of a significant change in an essential property of a travel service or a deviation from the customer's special requirements that have become part of the package travel contract, the customer is entitled to either accept the change or withdraw from the contract free of charge or to participate in a replacement trip within a reasonable period of time to request if the organizer has offered such a trip. A period of 14 days after receipt of the notification of the price increase is considered appropriate. If the change is made within 30 days before the start of the trip, the organizer can set a shorter period than reasonable to guarantee the proper implementation of the trip.

3.5. If the changes or the replacement trip lead to a reduction in quality or a reduction in costs for the organizer compared to the originally booked trip, there is a right to a reasonable price reduction.

3.6. The organizer reserves the right to increase the agreed travel price in the event of an increase in passenger transport costs due to higher fuel or energy costs or an increase in taxes and other charges for agreed travel services such as tourist taxes, port or airport fees or changes in the exchange rates applicable to the package tour in question raise.

3.7. If the passenger transport costs / rental and rental costs existing at the time of conclusion of the contract increase, the organizer is entitled to increase the travel price using the following calculations: If the increase in transport costs / rental and rental costs relates to the individual item, the organizer can ask the customer request the increase amount. If the transport company / lender / lessor demands increased prices per means of transport / rental or rental item, the additional transport / rental or rental costs will be divided by the number of usable spaces for the agreed means of transport / rental or rental item. The resulting increase can be demanded from the customer.

3.8. In principle, an increase after the conclusion of the contract can only be requested by the customer up to the 20th day before the agreed start of the journey. The organizer will inform the customer about this and the calculation of the price increase on a permanent data carrier or by e-mail. In the case of a contract for the provision of an accommodation service without further travel services (e.g. hotel only, holiday home only, holiday apartment only), it is also necessary that there are more than four months between the conclusion of the contract and the agreed travel date and the circumstances leading to the increase before the conclusion of the contract did not occur and were not foreseeable for the organizer when the contract was concluded.

3.9. The customer can request a reduction in the travel price from the organizer, taking into account the provision in section 3.5 sentence 1, if and to the extent that the costs, taxes, levies or exchange rates mentioned in section 3.3 have changed after the conclusion of the contract and before the start of the trip and this at lower costs of at least ten percent of the total travel price for the organizer.

3.10. In the case of notification of a price increase of more than 8% of the total travel price after the conclusion of the contract, this constitutes an offer by the organizer to the customer to change the contract accordingly. In this case, the organizer can demand that the customer either accept the offer to amend the contract or withdraw from the contract within a reasonable period of time. A period of 14 days after receipt of the notification of the price increase is considered appropriate. After this period has expired, the offer to amend the contract is deemed to have been accepted. Alternatively, instead of a price increase, the organizer can also offer the customer participation in a substitute trip. If the trip cannot be started or is hindered or interrupted due to the entry or implementation regulations in connection with the corona virus, the customer will receive a partial travel voucher, if necessary, provided that there are general closings of the borders or of event locations. Section 3.2 has priority. For obstacles in connection with the corona virus for which the customer is responsible, e.g. lack of testing at the start of the trip, short-term illness, quarantine due to positive test or similar, section 4 of these terms and conditions applies. Attention is drawn to the conclusion of travel cancellation insurance.

4. Cancellation by the customer

4.1. You can withdraw from the trip at any time before the start of the trip. The withdrawal must be declared to us in writing on a permanent data carrier (by e-mail or post) stating the booking number. If you withdraw before the start of the journey or if you do not start the journey, we will lose the right to the travel price. Instead, we can demand appropriate compensation if we are not responsible for the withdrawal or if exceptional circumstances occur at the destination or in its immediate vicinity that significantly impair the execution of the trip or the transport of people to the destination. Circumstances are inevitable and extraordinary when they are not under our control and their consequences could not have been avoided even if all reasonable precautions had been taken. The receipt of the declaration of withdrawal by the organizer is decisive.

4.2. The organizer asserts flat-rate travel cancellation compensation in accordance with the following conditions. The period between receipt of the declaration of withdrawal and the agreed start of the trip, the type of trip, the respective destination as well as the expected savings in expenses and the expected acquisition through other uses of the travel services are taken into account.

up to 90 days before the start of the journey we will charge you a flat rate of 25% of the travel price, from the 89th day before the start of the travel 30% of the travel price,

from the 30th day before departure 40% of the travel price,

from the 24th day before the start of the trip 50% of the tour price from the 17th day before the start of the tour 80% of the tour price, from the 10th day before the start of the tour 90% of the tour price from the 7th day before the start of the tour and then 100% of the tour price.

4.3. If the organizer claims flat-rate compensation in accordance with Clause 4.2, the customer is nonetheless entitled to prove that the organizer has suffered less damage or no damage at all.

4.4. The organizer reserves the right to demand higher, individually calculated compensation instead of the flat rates in 4.2, provided that he can prove that he incurred significantly higher expenses than the applicable flat rate. In this case, the organizer is obliged to quantify and substantiate the required compensation, taking into account the saved expenses and any other use of the travel services. Changes at the request of the customer / rebooking / replacement authorization

5.1. If the customer requests a rebooking after conclusion of the travel contract, this can be done once up to 30 days before the date of departure, provided the desired changed service is available and possible according to the organizer's program. Any additional costs incurred can be demanded by the organizer. In addition to possible additional costs for the changed booked trip, a processing fee of 50 euros will be charged. Rebookings are changes to the travel date, the travel destination, the accommodation or the meals.

5.2. In accordance with Section 651 e of the German Civil Code (BGB), the customer can, by means of timely notification on a permanent data carrier (e.g. by e-mail or post), request that a third party assumes the rights and obligations from the package travel contract instead, insofar as this actually occurs is possible and is not prevented by other circumstances (e.g. issuing of VISA or similar). Such a declaration is in any case timely if it is received by the organizer 7 days before the start of the trip. Original and new travel participants are jointly and severally liable for the travel price and the additional costs resulting from the change in the person of the travel participant in accordance with § 651 e BGB.

6. Termination and withdrawal by the tour operator 6.1. We are entitled to withdraw from the travel contract if the (also further) implementation of the tour becomes impossible or endangered due to circumstances that were not known and could not be foreseen at the time the contract was concluded. 6.2. Such circumstances are in particular events of force majeure, war, civil unrest, strikes, sovereign orders, epidemics, natural disasters, bad weather, unforeseeable inability to use the vehicle, ship or other means of transport or accommodation or of employees of the organizer and the impossibility of replacement. 6.3. We are entitled to cancel the tour up to 30 days before the start of the journey and to withdraw from the travel contract if the minimum number of participants specified in the travel description has not been reached. 6.4. In this case, the traveler has the right to request participation in another trip of the same value at no extra charge, provided we are able to offer such a trip from our current scope of services. If the traveler does not exercise his right to participate in a trip of the same value, he will receive the paid trip price back.

6.5. The organizer can terminate the travel contract without notice even after the start of the journey for an important reason. An important reason exists in particular if the customer disturbs persistently in spite of a warning or behaves to such an extent that it is in breach of the contract so that further participation is no longer reasonable for the organizer or the travel participants. This also applies if the customer does not adhere to factually justified information. A warning within the meaning of sentence 2 is unnecessary for the organizer if the customer disrupts the trip in a particularly gross manner. This is particularly the case when committing criminal offenses against employees of the organizer, against service providers or their employees as well as against other travel guests. In the event of cancellation, the organizer is still entitled to the travel price, insofar as expenses and benefits not saved arise from another use of the travel service (s). Any other claims for damages remain unaffected.

6.6. If the customer does not pay the travel price in whole or in part despite setting a reasonable grace period, the organizer can withdraw from the package tour contract and also demand compensation in accordance with Clauses 4.2 - 4.4. Of these conditions.

7. Unused service

If the customer does not use individual travel services that were properly offered to him for reasons that are attributable to him (e.g. due to early return or for other compelling reasons), he is not entitled to a proportionate reimbursement of the travel price.

8. Withdrawal due to failure to reach the minimum number of participants

The tour operator can only withdraw from the travel contract if the minimum number of participants has not been reached if he a) states the minimum number of participants in the respective travel advertisement and has specified the time by which the customer must receive the declaration prior to the contractually agreed start of the journey, and b) clearly states the minimum number of participants and the latest withdrawal period in the travel confirmation or refers to the relevant information in the travel advertisement. A withdrawal must be declared to the customer no later than the 30th day before the agreed start of the journey. If it becomes apparent at an earlier point in time that the minimum number of participants cannot be reached, the tour operator must immediately make use of his right of withdrawal. If the trip is not carried out for this reason, the customer will immediately receive back payments made on the trip price.

9. Liability We are liable within the framework of the tour operator's duty of care for the conscientious preparation and implementation of the trip, the careful selection and monitoring of our service providers, the correctness of the descriptions and the specified travel services. Limitation of Liability

10.1. Our contractual liability for damages that are not physical injuries and were not culpably caused is limited to three times the travel price. Any further claims under international agreements or statutory provisions based on such remain unaffected by the restriction.

10.2. Our tortious liability for damages that are not physical injuries or those of sexual self-determination and were not culpably caused is limited to three times the travel price.

10.3. We are not liable for service disruptions, personal injury or property damage in connection with travel services that are only brokered as third-party services (e.g. arranged excursions, sporting events, visits to the theater, exhibitions) if these services are expressly stated in the travel advertisement and the travel confirmation and stating the Identity and address of the mediated contract partner have been clearly marked as external services so that they are not recognizable to you as part of our travel services and have been selected separately. Sections 651b, 651c, 651w and 651y BGB remain unaffected. However, we are liable if and to the extent that your damage was caused by a breach of information, clarification or organizational obligations by us.

10.4. We are not liable for property damage and loss, unless the damage was caused intentionally or through gross negligence, in particular not to personal equipment or luggage. We recommend that you take out luggage insurance. We are not liable for financial loss, personal injury or property damage from illness or accident that lead to cancellation or interruption of the trip, repatriation, rescue, medical treatment during the trip or the like. We also recommend that you take out travel cancellation insurance and travel health insurance abroad. 10.5. The travel participants take part in the respective activities during the trip at their own risk and responsibility. If there are health concerns about participating in the respective events, these must be reported to the organizer immediately. With the conclusion of the contract, the travel participants declare that they are physically and mentally suitable to participate. The instructions of the organizer and / or his respective employees and / or vicarious agents must be followed.

10.6. The customer must assert claims in writing against the organizer Thomas Alber, One Life Travel, Große Straße 65a, 24937 Flensburg, due to non-contractual provision of the trip. An assertion on a permanent data carrier (e-mail or post) is recommended.

10.7. Employees of the service providers or the local tour guide as well as other staff are only authorized to receive claims notifications if they are of a minor nature and remedial action can be taken immediately. You are not entitled to recognize further claims on behalf of the organizer.

11. Passport, Visa, Customs, Foreign Exchange & Health Regulations 11.1. The traveler is responsible for complying with the relevant regulations and, in particular, for obtaining visas, unless he was culpably wrongly informed by the tour operator. The traveler has to use the travel advertisements to find out about the valid entry formalities for German citizens and about travel medical recommendations. For this purpose, we recommend using the latest information from the Federal Foreign Office of the Federal Republic of Germany (www.auswärts-amt.de). The responsible consulate can provide information for citizens of other countries. All disadvantages, in particular the payment of cancellation costs, which arise from non-compliance with these regulations, are borne by the traveler, even if these regulations should be changed after the travel registration.

11.2. The customer is therefore responsible for procuring and carrying the travel documents required by the authorities, any necessary vaccinations and compliance with customs and foreign exchange regulations. Disadvantages that arise from non-compliance with these regulations, e.g. the payment of cancellation costs, are borne by the customer. This does not apply if the organizer has not, inadequately or incorrectly informed, despite a corresponding obligation.

11.3. We are not liable for the timely issue and delivery of the necessary visas by the competent foreign representation, if you have instructed us to procure them, unless we are responsible for the delay ourselves.

12. Choice of law, contract language

German law applies. The provisions of the United Nations Convention on Contracts for the International Sale of Goods are expressly not applicable. The contract language is German.

13. Data protection

The customer's data are recorded, stored and processed by means of EDP in compliance with the applicable data protection laws. A transfer of customer data takes place only if this is necessary for the implementation of the trip or due to mandatory legal regulations or official measures.

14. Prices and terms of payment Characteristics of the goods 14.1. The prices shown are gross prices.

14.2. The available payment methods are shown on our website or in the respective item description, but at the latest in the final ordering process at the "checkout". Unless otherwise stated, the payment claims from the contract are due for payment immediately.

15. The passenger's duty to cooperate

15.1. Travel documents The customer must inform the organizer or his travel agent through whom he booked the trip if he does not receive the necessary travel documents (e.g. booking confirmation, flight ticket, etc.) within the deadline communicated by the organizer or a third party. If the customer fails to provide such information, this can be taken into account as contributory negligence if the organizer could assume that the customer had received them based on the timely submission of the travel documents.

15.2. Notification of defects / request for remedy If the trip is not provided free of travel defects, the traveler can request remedy. If the organizer was unable to remedy the situation as a result of a culpable failure to report the defect, although this would have been possible for him and he would have been prepared to do so, the traveler can neither claim reduction in price according to § 651 m BGB nor claims for damages according to § 651n BGB for the continuation of the defect caused as a result assert. In the event of minor complaints, the traveler is obliged to immediately notify the representative of the organizer on site, otherwise the organizer directly. If such a representative is not available and not owed, or if the complaints are more than minor, any travel deficiencies must be notified to the organizer immediately by e-mail. However, the traveler can also bring the notification of defects to the attention of the travel agent through whom he booked the trip.

15.3. Setting a deadline before termination If a customer / traveler wants to terminate the travel contract due to a travel deficiency of the type specified in § 651 i Para. 2 BGB, if it is significant, according to § 651 l BGB, he must set the organizer a reasonable period of time to remedy the situation. This only does not apply if the remedy is refused by the organizer or if immediate remedy is necessary. 16. Image and video material By making the booking, the customer agrees that image and video material may be made for documentation and advertising purposes during the tours. The customer consents to these recordings being published on the Internet and in print media. The customer has the option to object to the publication of recordings that clearly show him.

17. Note according to § 36 Consumer Dispute Settlement Act (VSBG) 17.1. One Life Travel does not take part in a voluntary dispute settlement procedure before a consumer arbitration board, but nevertheless aims to settle out of court initially. As a company, we are obliged to provide information to more than ten employees in accordance with § 36 VSBG and give you the contact details of the responsible universal arbitration board / out-of-court dispute resolution in accordance with § 36 Consumer Dispute Settlement Act (VSBG): Universal arbitration board of the Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl am Rhine (https://www.verbübers-schlichter.de).

If a dispute settlement of these travel conditions would become mandatory for the organizer or if there is an obligation to provide information in individual cases, the organizer will inform the customer of this in an appropriate form.

17.2. The European Union has set up an online platform for consumers to settle disputes out of court for electronically concluded contracts. We would like to point out that our company does not take part in these dispute settlement procedures. You can find more information about the platform here: http://ec.europa.eu/consumers/odr/

18. Severability Clause

The ineffectiveness of individual provisions of the travel contract does not result in the ineffectiveness of the entire travel contract. The same applies to the present travel conditions.